FREQUENTLY ASKED QUESTIONS
SILMACHY orders are processed and fulfilled within 1-3 working days. Then we pass them on for delivery, which on average usually takes another 2-3 working days. If your order is delayed, please write to us at info@silmachy.lv, stating your order number.
Yes, we ship SILMACHY cosmetics worldwide.
Currently, it is possible to pay for purchases with one of the following payment methods:
• Paypal
• Internet banks – Swedbank, SEB banka, Luminor, Citadele, Kniks
• For Visa and Mastercard card details
It depends on how often you wash your hair. However, for medium-long and thick hair, if you wash your hair 2-3x a week and store it properly in a dry place, the shampoo soap will last for about 3 months.
It depends on how often you wash your hair. However, for medium-long and thick hair, if you wash your hair 2-3x a week and store it properly in a dry place, the shampoo soap will last for about 3 months.
Yes, all SILMACHY cosmetics are our own products, starting with recipe development, selection of raw materials and packaging for each product, ending with product manufacturing (handmade), packaging and labeling.
Almost all SILMACHY products are suitable for vegans, as they do not contain raw materials of animal origin. The only products that are not vegan are the hand, lip balms and mustache wax as they all contain beeswax.
SILMACHY cosmetics can be used by children from 3 years of age.