All materials on this site are the intellectual property of Silmachy remedies. These materials are not permitted to be copied or reproduced, except to the extent that they are viewed online.

Please review this policy carefully before using the site, because it explains how we process personal data and how we use cookies. Using this site means that you accept this policy. If you do not accept the content of this policy, please do not use this site.

We want to inform you that we have taken the necessary steps to comply with the requirements of the General Data Protection Regulations (hereinafter – regulations). In order to provide you with quality services and data processing in accordance with the regulations, we have updated our Terms and Conditions of Service. The updated rules came into force on 25 May 2018.

What are cookies?

Cookies are small text files (usually made up of alphanumeric characters) that are stored on your computer when you visit websites. They are primarily used to allow websites to function or operate more efficiently, as well as to deliver information to website owners.

Why do we use cookies?

We use cookies to improve your user experience, keep the contents of your shopping cart and remember your order process. You can disable any cookie already stored on your computer, but it may cause the website to not function properly.

What cookies do we use?





viewed_cookie_policy Cookie Law 1 year Used when you close the “Privacy and Cookies Policy” banners at the bottom of the website.
wp_woocommerce_session_ WooCommerce 2 days Includes a unique ID to know where to find the database for each customer’s shopping cart data
woocommerce_cart_hash WooCommerce until the end of the session Includes a unique ID that links you with products in your shopping cart
woocommerce_items_in_cart WooCommerce until the end of the session Includes the number of products in your shopping cart

Third-party cookies

This website may include links to other Silmachy remedies websites (such as social media) or third-party websites (e.g., PayPal). When you click on a link to any other Silmachy remedies or third-party websites, please note that these websites have their own privacy policy for cookies. Please check their privacy policy when using these websites. Silmachy remedies does not accept responsibility or liability for third party websites.

Enabling and disabling cookies

You have the ability to accept or reject all cookies on all the websites that you visit by changing the settings in your web browser. Please read the browser’s instructions to learn more about how to change your browser settings or how to delete cookies.

More information about cookies and how to enable and disable, can be found here:

Please note that certain features and functionality of this site will not be available if cookies are disabled.


If you order a product from us, for the purpose of processing your order, we will ask you to provide your name, surname, contact information, shipping and invoicing address. Personal data relating to the delivery of goods are not transferred to third parties, except for the delivery of orders through state joint-stock company Latvijas pasts (Latvian Post) and Maksekeskus AS.  Silmachy remedies never uses or shares the information you provide to us online. Silmachy remedies does not sell or lease contact information to other market participants. The information provided by the buyer helps us to process requests and for product delivery. The information provided by the buyer is stored for the sole purpose of supplying products and processing orders.

You may use some of our Services for instance view goods and shop at our online shop and read the blog without giving us any personal data or individually identifiable information. You can also set your browser security settings to prevent certain tracking or recording features. If you register for services or shop with, we will collect information about your transactions and other activities. We also need some information from you to register and authenticate you, process your entries and payments as needed, and send you the goods. Submitting your personal data is voluntary. We can collect personally identifiable information: Personally identifiable information includes your name, e-mail address, telephone number, date of birth, shipping and billing addresses, as well as a permanent identifier (e.g. identifiable information as well as any other information you may provide to us voluntarily. We collect the following personally identifiable information you provide:

• to respond to your information requests;

• to provide the Service you require, including processing online purchases and sending you purchased goods;

• To evaluate our products;

• To analyse and improve our SEO (Search Engine Optimization) performance;

• to meet the statutory requirements;

• to protect our legitimate interests, including the prevention of illegal activities;

• to resolve disputes and claims;

• to maintain your online account;

• to organize and implement competitions and promotions;

• Only if you have agreed to receive our news – send you an email information about new Silmachy remedies products, services, offers, events, and other current affairs.

In order to protect your privacy and security, we will take appropriate measures to verify your identity, such as requesting a password and username, before giving access to your data. We strive to protect the personal information and privacy of our users, but we cannot guarantee the security of any information you provide online, and you do so at your own risk.

Website traffic data is non-personally identifiable information about the use of the website. We use anonymous online activity to better understand how people use our services. To this end, we may use aggregated anonymous traffic information about online activities and information from third parties to track usage trends and improve services. We can collect information about:

• the date and time you access our Services;

• your Internet Protocol (IP) address;

• the pages you view;

• the goods you purchase and look at;

• The links you click on;

• the tools used;

• the content, images and ads you select;

• how you got to our Services and where you were going when you finished using them.

The buyer has the right not to submit their personal data, but in such cases Silmachy remedies would not be able to process or send the order.

The buyer has the right to file a complaint on data security breaches to the Data State Inspectorate (

Silmachy remedies is required to disclose personal data to state and local government officials in cases stipulated by law. We will be forced to disclose consumer personal information when required by law. Silmachy remedies takes all possible measures to safeguard your personal information in order to protect against theft, disappearance, abuse, and against unauthorised access, detection, alteration or damage.

If you have any question about how we collect, save, and use your personal information and data, please contact us in one of the following ways to access your personal data, to correct it or unsubscribe:

  • call us at +371 26 388 6565
  • e-mail us at

Our Privacy Policy Changes

Any future changes to our Privacy Policy will be posted on this page. Please regularly check our privacy policy for any updates or changes.[/vc_column_text][/vc_column][/vc_row]