Frequently asked questions

Do you also send products abroad, outside of Latvia?

Yes, we ship SILMACHY cosmetics worldwide.
When will i receive my order?

SILMACHY processes and fulfills orders within 1-3 business days. Then we forward them for delivery, which usually takes another 2-3 business days. If your order is delayed, feel free to write to us at info@silmachy.lv, indicating your order number.
Do you create SILMACHY cosmetics yourself?

Yes, all SILMACHY cosmetics are our own production, starting with formula development, selection of raw materials and packaging for each product, ending with product manufacturing (handmade), packaging and labeling.
Are your products suitable for vegans?

Almost all SILMACHY products are suitable for vegans as they do not contain any animal-derived ingredients. The only products that are not vegan are the hand and lip balms and the moustache wax, as they all contain beeswax.
Can SILMACHY products be used by children?

SILMACHY cosmetics can be used by children from 3 years of age.

If you couldn't find answers to your questions please contact us!

Write to

info@silmachy.lv

Contact us for any questions

Interested in partnering?

Write to

info@silmachy.lv

Or contact

+371 27011241

At Silmachy, we craft natural, zero-waste cosmetics that fit seamlessly into everyday routines. Each product is developed by our founder, a certified pharmacist, and combines effective formulas with planet-friendly packaging. The result: products customers love to use — and return to buy again.

  • Solid Shampoos & Conditioners
    Plastic-free bars that deliver salon-quality results. They lather richly, cleanse gently, and nourish hair deeply — with multiple formulas to suit different hair types.
  • Face & Body Care
    From moisturizing balms to lightweight creams, our skincare keeps skin balanced, hydrated, and radiant. Designed for daily use with natural, skin-loving ingredients.
  • Cleansing Bars & Soaps
    A wide variety of gentle, natural soaps and solid face cleanser bars — practical, effective, and beautifully sustainable alternatives to bottled products.
  • Natural Deodorants
    Aluminum-free formulas that keep customers feeling fresh while respecting their skin and the environment. A growing must-have in natural personal care.
  • Targeted Treatments
    Specialized solutions including soothing balms, exfoliating scrubs, and more — perfect for customers seeking focused care.
  • Men’s Grooming
    Beard oils and care essentials developed with natural ingredients, giving men sustainable options that don’t compromise on quality.

Every Silmachy product reflects our commitment to sustainability without compromise — easy to introduce, simple to sell, and designed to meet the growing demand for eco-conscious beauty.

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